Refund Policy
Readings from The Crone’s Table are personalized digital services. There are no physical products to return.
Before work begins
If you placed an order by mistake, contact us as soon as possible at contact@cronestable.com. If work on your reading has not begun, a cancellation and refund may be available.
After work begins
Once a personalized reading has begun, the order is generally not refundable. A reading is an interpretive service, so disagreement with the message or outcome is not grounds for a refund.
Delivery problems
If you do not receive your reading within the listed delivery timeframe, or the delivered video link does not work, email contact@cronestable.com with the email used for purchase and your order reference. We will correct the delivery issue.
Duplicate or incorrect charges
If you believe you were charged twice or charged the wrong amount, contact us with your order details so the payment can be reviewed.
Approved refunds
Approved refunds are returned to the original payment method. The time required for the credit to appear is controlled by PayPal and your financial institution.